Maintenance Insights

The analytics engine has identified the following vendor and operational trends:

• Manchester Response Times: Resolution times in Manchester have spiked to 4.2 days. The primary bottleneck is third-party heating/boiler contractor availability during the winter season.
• Void / Maintenance Costs: Void / Maintenance expenses account for 35% of all YTD maintenance spend. London and Leeds are driving this due to a higher volume of recent move-outs.
• Bristol Efficiency: Bristol is clearing 105% of its incoming work orders (clearing backlog) with the lowest average cost per ticket (£185) in the portfolio.

Average Resolution Time by Market (Days)